Refund policy
If the guide isn't useful to you, you get your money back. You do not need to justify it, and you will not be asked to prove you read it.
The policy
- Full refund within 14 days of purchase, on request
- No explanation required
- Refunded to the original payment method
- Usually processed within two working days, and visible on your statement within five
How to request one
Email hello@simpleivfguide.com from the address you bought with, or include your order reference. That is the whole process.
Digital goods and your statutory rights
Downloadable content is normally exempt from the 14-day cancellation right once the download has begun. This policy is offered voluntarily and goes beyond that exemption. It does not affect your rights where the file is faulty, not as described, or never delivered — in those cases you are entitled to a remedy regardless of timing.